Privacy Policy

1. Introduction

TableSync ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data synchronization service.

By using TableSync, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect your email address and authentication credentials through our authentication provider (Clerk).

Integration Data

To provide our synchronization service, we access data from your connected third-party accounts (HubSpot, Shopify, Mailchimp, Airtable). This may include:

• Contact information (names, emails, phone numbers)
• Company and deal information from CRM systems
• Product and order data from e-commerce platforms
• Subscriber and campaign data from email marketing platforms

Usage Information

We collect information about how you use our service, including sync history, error logs, and feature usage to improve our service.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our synchronization service
• Process your transactions and manage your subscription
• Send you service-related notifications and updates
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to improve our service
• Detect, prevent, and address technical issues

4. Data Processing and Storage

TableSync acts as a data processor, transferring data between your connected services. We do not permanently store the content of your synced data beyond what is necessary to perform the synchronization.

Your data is processed through secure, encrypted connections. We use industry-standard security measures to protect your information during transfer and temporary processing.

5. Third-Party Services

We use the following third-party services to operate TableSync:

• Clerk - Authentication and user management
• Stripe - Payment processing and subscription management
• Supabase - Database and backend infrastructure
• Vercel - Application hosting

Each of these services has their own privacy policies governing their use of your data.

6. Data Retention

We retain your account information for as long as your account is active. Sync logs and metadata are retained for 90 days to help with troubleshooting and support.

Upon account deletion, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@tablesync.io.

8. Security

We implement appropriate technical and organizational security measures to protect your information. This includes encryption in transit and at rest, secure OAuth token storage, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@tablesync.io